Customer Reviews

Average Rating from 61 Reviews

- 7/25/2024 - Posted on Google
D&B HVAC in Nixa, MO were great at removing the old HVAC unit and installing the new one. They were fast and the BEST price around!! The whole team had good manners and attitudes, especially dealing with a small space and insurance issues. Very much recommended!
- 7/3/2024 - Posted on Google
OK WOW!, Same day Service when in a Pinch, Austin, Got there when they said he would, Quick and Responsive, He Found the Issue, Fixed it Quickly, Checked everything else out and Had us Back in the Cool in no time at all. Fast Friendly Service at a VERY Fair Price! I have purchased several Replacement Systems from D&B over the years and they Continue to amaze, EVERY TIME. Thank you for keeping us Cool, and Warm when we need it!
- 6/20/2024
Fantastic company thus far! Really fast and great communication. Everyone I've dealt with has been really friendly! Pricing is also great. Would highly recommend!
- 6/7/2024 - Posted on Google
The whole team at D&B is top rate. Treavor is an excellent sales rep and the two guys that swapped out the system were very hard working professionals. I can't believe the difference in temperature from just a day ago. The system is keeping the house cool in 93 degree temperature. I have to turn the thermostat up so it doesn't get too cold in the house now. Very efficient system. I am really glad I decided to have D&B install the HVAC system. I have had their services since 2007 and they have always done a great job. The installation took less than 5 hours and that included removing a very difficult blower unit and the compressor. Don't hesitate to have them put your system in.
- 6/7/2024
Ray and Trevor did a super job on my new AC! I had a very small closet to fit the new unit in and they managed to get that done and even improved the piping and added a more easily accessible air filter box! Our install guys worked very hard and had the unit installed in one day. The pricing was reasonable and they offered a better warranty than the other quotes I received. I would use them again no problem. Very honest company with no nonsense!
- 6/7/2024 - Posted on Google
Just had an AC Unit installed by D&B and they were honest, showed up and had reasonable pricing and better warranty than the other quotes I received. They installed what was a very tight fitting unit in such a small closet and did a super job! They even improved the piping and installed a better more accessible air filter box for me to make it easier to change the filters! The owner Ray is a very nice guy and came out himself to do the quote along with Trevor. Def recommend this company!!!! They have been more established in the Branson area doing lots of commercial work but have a location in Ozarks serving the Springfield area.
- 5/14/2024 - Posted on Google
Quick response; fair price; speedy, professional & reliable ~ everything you would want when calling a company for HVAC service!
- 5/14/2024
Quick response; fair price; speedy, professional & reliable ~ everything you would want when calling a company for HVAC service!
- 5/8/2024
Had the HVAC going down on my lodge in Stonebridge when I talked to Trevor Richards. He got the guys out quickly and had the unit replaced just before we hit peak rental season. He also gave me an honest assessment of the old unit unlike some of the others. Much appreciated.
- 10/30/2023 - Posted on Google
I'm so impressed with the professionalism and quality of work that D&B does. Our HVAC system quit working and Austin had it running again in no time. You can't beat that type of service. I would definitely recommend them for any HVAC needs. You won't regret it!
- 10/24/2023 - Posted on Google
Over a decade ago, someone from my company listed a poor, one-star review for D&B HVAC. I, the current owner of Lightspeed Electrical, am writing to set the record straight and retract that statement. We (myself nor my company) have never personally done business with Dave or his company. I am greatly disappointed that someone representing my company would have used this as a platform to leave a misleading and damaging review. It is clear that D&B HVAC has many happy customers that have left reviews on Google, which is an accurate testament to their level of professionalism. I offer this sincere apology to Dave and his entire team.
- 10/20/2023 - Posted on Google
Top notch service. Very professional technicians.
- 10/18/2023 - Posted on Google
- 10/2/2023
I have a Bosch unit, not many in the area or techs that can work on them, I called D&B and they were out the same evening. They found out that the A-coil was bad and ordered a new one within a couple of days and replaced it and seen that it was still under warranty and took care of it. They had 3 techs that firgured the Bosch unit out they did not give up. Techs are nice and polite and not scared to firgure it out. The office support was great in lining the techs up to come out.
- 9/28/2023
I have done a lot of work with D and B HVAC over a couple of years. From entire unit replacements to trouble shooting electrical issues, they are always on point. I have never had to make a return call on any of their work. They strive to get things done as quickly as possible. Technicians are extremely professional, friendly and knowledgeable.
Pricing is always consistent and they always look to get you the best equipment for the best price.
I highly recommend this company for qll of your HVAC needs.
- 9/26/2023
Top notch. Quality service .excellent response time.These guys will take great care of you. Years of experience.
- 7/22/2023 - Posted on Google
7/19/23 My husband placed a call to D & H and they came out the next day. Our condenser had frozen over and a part was ordered. Ronnie came and repaired my ac unit. There had been 2 of the hottest days in a long time in our area and Ronnie got it going. I cannot thank D&H enough!
- 7/17/2023 - Posted on Google
EXCELLENT!!!! VERY HIGHLY recommend. Wonderful people on the phone and that came to fix air conditioner. Very polite, professional, nice, and go out and above to get job done quickly. Fit us in on same day. Can not say enough good things about these people! Thank you!
- 6/19/2023 - Posted on Google
Nick was great to work with in getting an original service call and quote for the work that was needed. Upon arrival, Ronnie and another technician were very professional, great at explaining the work, and efficient. Finally, Cindy at the office was very helpful during the payment process. I couldn't have asked for a better team of professionals, and I am grateful that Nick has recruited me as a D&B customer!
- 6/14/2023
Updated Review!
As mentioned in previous review Excellent Service by Technician.
Billing was the issue but D&B reviewed billing and found billing was inaccurate. They rebilled me at corrected rate! Thank you
- 5/24/2023 - Posted on Google
HONEST ! My family and I have used D&B Hvac about a dozen times in last 10 years. Workmanship has always been great and prices always fair(typically better than anywhere else!) Services have been anything from entire new HVAC system installed to a $200 repair made on the spot. Great company/people.
- 5/2/2023 - Posted on Google
The workers were professional and polite. They worked quickly and were done on time.
- 4/10/2023 - Posted on Google
We have been satisfied customers of D & B for many years now. We recently needed a compressor replaced on one of our systems - of course just before a holiday weekend. Ronnie and Austin were there til 730pm on a Friday night to make sure we were set for the weekend. They did it with a smile, too! Very glad to have a company we know we can count on.
- 8/28/2022 - Posted on Google
- 8/28/2022 - Posted on Google
Service: HVAC system maintenance
Positive: Professionalism
- 8/24/2022 - Posted on Google
- 8/24/2022 - Posted on Google
These guys will take good care of you!
- 7/19/2022 - Posted on Google
- 4/30/2022 - Posted on Google
Service: Heating system installation
Positive: Professionalism, Quality
- 3/20/2022 - Posted on Google
These folks are knowledgeable and professional, and most importantly, easy to get along with. They replaced my system, and did so quite quickly. I am very pleased with the work. Thanks D&B HVAC Systems, you guys are the best !
- 3/11/2022 - Posted on Google
Service: A/C system maintenance
Positive: Professionalism, Punctuality, Responsiveness, Value
- 3/8/2022 - Posted on Google
The team members that were sent to us were courteous, efficient and timely. Assessed the work and came back with the parts needed and finished the job. I highly recommend D & B HVAC!
- 3/7/2022 - Posted on Google
Super responsiveness. They got our house up and running on heat during the recent ice and rain. Well done - well done indeed.
- 3/4/2022 - Posted on Google
Service: Install AC
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 2/17/2022
I had trouble with my heat they came right out

I needed a new unit they got the equipment right away

they are very professional friendly people I would highly recommend them
- 12/30/2021
We have used D&B since they installed our HVAC system 5 years ago. Their techs & personnel have always been professional, extremely knowledgeable and the quality of their workmanship exceptional. D&B just completed their semi-annual service and our system continues to operate problem free.
Highly recommend D&B.
- 11/22/2021
Very reliable and professional, Rob did a great job installing a dehumidifier. This HVAC company does what they say and are on time every time. We highly recommend D & B.
- 10/31/2021 - Posted on Google
Super great service and Veteran friendly.
- 8/5/2021 - Posted on Google
These guys came out on the hottest friday evening, of july. About 8 p.m. Their service man found the problem, within the a.c.unit, and had gone home before 9. It was a good thing everything was under warranty. Unfortunately it took all week to get the part from trane. But was so happy they got it installed, the morning after they recieved the part. Want to say thank you to the boys, for working so hard, in the heat , to fix my house. The old dog is grateful, to be napping with air conditioning!!
- 6/25/2021
I have had occasion to use the service of D&B twice in the last two years. Once for system repair and recently for an alteration to existing duct work. On both jobs the required work was completed promptly and efficiently by staff who were clean and were well groomed who arrived at my residence on the day and time i was scheduled.
- 4/1/2021 - Posted on Google
- 11/17/2020 - Posted on Google
Super nice people
- 8/11/2020
Great job and very prompt service. Also thank you Jenifer.
- 7/27/2020 - Posted on Google
D&B replaced my water heater and did a wonderful job. They are a class act! I can't say enough for the professionalism they provided. I will be replacing the air handler in my condo soon, and they will be the company I will call. Do yourself a favor and contact them!
- 7/8/2020
D&B has been servicing our home and rental property for a few years now and they are exceptional. Every technician we have dealt with have been polity, timely and honest. Great company, great people.
- 4/1/2020 - Posted on Google
- 4/1/2020 - Posted on Google
- 4/1/2020 - Posted on Google
- 2/13/2020
I am very pleased with the service that I received from D & B HVAC. The installations were very professional in both of our condos. The price was very competitive also. I can recommend them whole-heartedly.
- 1/21/2020
After trying other HVAC service companies, I was thrilled to find D&B. You can trust them to get the job done right the first time and never suggest unnecessary services. They are awesome to answer questions. I've been a loyal customer for more than 10 years now.
- 11/7/2019 - Posted on Google
Very nice young man, was on time and checked everything. Made sure it was working right when he left. We were very plesse !!!!
- 10/7/2019
Truly care about their customers and treat them like family! Great customer service and professionalism. Made me feel like a friend
- 9/4/2019 - Posted on Google
I've been using this company since 2004 both personally and professionally. I have had only wonderful experiences! They made every effort to help me get the most for my money in both repairs and replacement. I can't say enough good things about the professionalism and quality of this company!!
- 6/4/2019 - Posted on Google
My family has used D & B to fix our heating unit on two separate occasions a few years apart. Another repairman told me I needed a whole new unit. These guys fixed a sensor (one time just by cleaning it--easy fix) and it was right as rain. Service person was always prompt and the prices are fair. Good company, honest workers. I'm a fan. This family owned business treated us like family.
- 4/1/2017 - Posted on Google
Excellent service from Ray who came to assess our situation and carefully explain the needs and options for replacing our very old air conditioner and furnace. The young men who came to install the new units were knowledgable and did a great job, completing their work in one day. They came when they said they would and completed work when they promised. I would recommend this company without reservation.
- 4/1/2017 - Posted on Google
I would recommend any other company over this one! Good luck if you have any issues because they will not stand by their warranty!
- 4/1/2017 - Posted on Google
Great people that do great work
- 4/1/2016 - Posted on Google
Unlike the first company I called, they were friendly and glad to have my business. Arrived on time and fixed the problem quickly. Service man was friendly and knowledgeable. Price seemed very fair to me.
- 4/1/2015 - Posted on Google
We have nothing but great things to say about D&B. They sold us the correct sized unit for our home when other companies wanted to sell us an over sized unit for thousands more. They were competitive in price. Prompt to install and able to not only answer my questions, but educate me about H-Vac in general so I understood what I was purchasing. I even call them to work on my office unit where I am renting office space. They are prompt, professional and affordable.
- 4/1/2015 - Posted on Google
After researching Trane equipment on the internet we contacted D&B HVAC Systems for an estimate. Sales representative came to our home the very same day exactly at the time promised and made a thorough evaluation of our situation taking care to measure our space to make sure the equipment we chose would fit. He then presented us with a price, discussed rebates and warranties and advised us of available rebates from our local electric company. Visited their office the next day to accept the offer and set up an installation schedule as well as setting up a maintenance schedule on the equipment. All office support personnel we met were pleasant and seemed knowledgeable of their duties. Sales rep ordered equipment for our job and it arrived the very next day. Installers showed up exactly at the time set and began work. Since our equipment was located in a tight closet, some modifications had to be done to the existing duct work which the men took care of by designing a new plenum and some offsets and duct work to connect to our existing duct work. Even with the setback of having to re-do the duct work, they still finished the complete change-out in less than one business day. The craftsmanship in the installation was excellent and makes the unit totally accessible for servicing. The sales rep came by late in the day to check on the installation progress and brought me the paperwork for the rebates. All in all, we are extremely pleased with the way the project went. The equipment is very quiet and so far has performed as advertised. D&B HVAC Systems has our thanks for everything and we will recommend them to others anytime.
- 4/1/2012 - Posted on Google
POOR SERVICE. We have had numerous family and friends taken by this company. They do not know what they are doing and will not honor their "warranty". Definitly choose another company!!

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